PRIVACY POLICY

Welcome to The Beach Hotel

At The Beach Hotel, your privacy is important to us. We understand that when you choose to stay with us or visit our website, you place your trust in us. We are committed to protecting your personal information and ensuring that it is handled with care, transparency, and respect.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or interact with us. By using our website, you agree to the practices described in this policy.

Information We Collect

To provide you with a comfortable and seamless experience, we may collect the following information:

• Your name, phone number, and email address.
• Reservation details, including check-in and check-out dates, room preferences, and special requests.
• Billing and payment information required to process your booking securely.
• Information you voluntarily provide when contacting us through enquiry forms, email, phone, or social media.
• Technical information such as your IP address, browser type, device information, and website usage statistics collected through cookies and similar technologies.

We only collect information that is necessary to provide our services and improve your experience.

How We Use Your Information

The information we collect helps us provide you with exceptional hospitality and personalized service. We may use your information to:

• Confirm and manage your reservations.
• Respond to your enquiries and requests.
• Provide guest support before, during, and after your stay.
• Process payments and issue booking confirmations.
• Improve our website, facilities, and guest experience.
• Share important information relating to your reservation.
• Inform you about special offers, seasonal packages, or events if you have chosen to receive such communications.

Your information is never sold to third parties for marketing purposes.

Cookies & Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us understand how visitors interact with our website, remember your preferences, and improve website performance.

You may choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

Information Sharing

We respect your privacy and treat your personal information with the utmost care.

We may share your information only when necessary:

• With trusted service providers who assist us in operating our business, such as secure payment processors or booking platforms.
• When required by applicable law, legal proceedings, or government authorities.
• To protect the rights, safety, and security of our guests, employees, or property.

All third-party partners handling your information are expected to maintain appropriate confidentiality and security standards.

Data Security

Protecting your information is a responsibility we take seriously.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or loss.

While we make every effort to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records where required.

Once your information is no longer required, we securely delete or anonymize it whenever reasonably possible.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Please note that these websites operate independently and have their own privacy practices. We encourage you to review their privacy policies, as The Beach Hotel is not responsible for the content, security, or privacy practices of external websites.

Your Rights

We believe you should have control over your personal information.

Subject to applicable laws, you may request to:

• Access the personal information we hold about you.
• Correct or update inaccurate information.
• Request deletion of your information where legally permitted.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website is intended for general audiences and is not designed to knowingly collect personal information from children without the consent of a parent or legal guardian.

If you believe that a child has provided personal information through our website, please contact us so that appropriate action can be taken.

Updates to This Privacy Policy

As our services continue to evolve, we may update this Privacy Policy from time to time.

Any changes will be published on this page, and the revised policy will become effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, we would be happy to assist you.

The Beach Hotel

• Email: support@thebeachhotel.in
• Phone: +91 546 789 8765
• Address: Beach Rd, Kanniyakumari, Tamil Nadu 629702, India

Thank you for choosing The Beach Hotel. We appreciate the trust you place in us and look forward to welcoming you with warmth, comfort, and memorable hospitality.